Delivery Policy

At VacEase, we’re committed to getting your orders to you quickly and securely, no matter where you are in South Africa.

🚚 Shipping & Delivery Times

  • Standard Delivery: 5–12 business days

  • Processing Time: Orders are processed within 1–3 business days after payment confirmation.

  • You’ll receive an email and SMS with tracking details once your order has been dispatched.

📦 Shipping Fees

  • Free Delivery 

🌍 Delivery Areas

We deliver anywhere within South Africa, including major cities and outlying areas.
Unfortunately, we currently do not offer international shipping.

🔒 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email. You can also contact us anytime at support@vacease.co.za for updates.

⚠️ Delays

While we strive to meet delivery timeframes, delays may occasionally occur due to courier backlogs, public holidays, or remote delivery locations. We’ll always keep you informed in such cases.

🧾 Incorrect Address / Missed Delivery

Please ensure your delivery address is correct before confirming your order. If a parcel is returned due to an incorrect address or failed delivery, a re-delivery fee may apply.